TODO: REVIEW!!!! This page is an extract of the General Terms & Conditions, not a standalone legal document. Replace it with a proper dedicated document.
TODO: REVIEW!!!! Machine-translated draft — verify against the Slovene original before publishing.
Valid from: 10.8. 2026
The full General Terms and Conditions are available on the Terms & Conditions page.
RIGHT OF WITHDRAWAL
Consumers have the right to withdraw from the contract within 14 days of receiving the goods without giving any reason.
Notice of withdrawal must be sent:
- by e-mail to info@digielektronik.com
- or in writing to the company's address.
The customer must return the goods no later than 14 days after sending the notice of withdrawal.
Returned products must be:
- undamaged
- unused to an extent exceeding a normal inspection
- in the original packaging where possible
- together with all accompanying parts.
The provider refunds the purchase price no later than 14 days after receiving the notice of withdrawal, and may withhold the refund until it has received the returned goods or proof that they were dispatched.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply to:
- products made to the customer's specifications
- products ordered specially for the customer
- software with opened protective packaging
- sealed products that are not suitable for return once opened for health or hygiene reasons
- products whose value is inseparably linked to other items after delivery
- other cases specified in the Consumer Protection Act (ZVPot-1).
For business customers (B2B) the 14-day right of withdrawal does not apply, unless specifically agreed otherwise with the provider.